Privacy Policy
PRIVACY POLICY
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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you buy something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address and email address.
When you browse our store, we also automatically receive your computer's internet protocol (IP address) in order to obtain information that helps us learn more about your browser and operating system.
Email Marketing (where applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you are consenting to our collection and use of personal information for those specific purposes only.
If we ask for your personal information for a secondary reason, such as marketing, we will ask for your consent, or give you the opportunity to say no.
How can I withdraw my consent?
If after providing your data you change your mind, you can withdraw your consent whenever you want and thus prevent us from contacting you to obtain or disclose information. Contact us at contato@blacktucanocoffee.com or by mail: Black Tucano Coffee Roasters Rodovia Francisco Stockl Km 7,5 Santa Maria de Marechal, Marechal Floriano, ES, 29259000, Brazil
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services.
Your data is stored through the Shopify data store, databases, and the general Shopify app. They store data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card details. They are encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only stored for the period necessary to complete your purchase transaction. After completing the purchase, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS, which are managed by the PCI Security Standards Council. It is a joint effort of brands such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure use of credit card information by our store and its service providers.
For more details, read Shopify's Terms of Service or Privacy Policy.
SECTION 5 - THIRD PARTY SERVICES
In general, our third party providers will collect, use and disclose your information only to the extent necessary to enable them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them about purchase-related transactions.
For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be used by these providers.
Specifically, keep in mind that certain providers may be located or have facilities that are located in different jurisdictions than yours or ours. Therefore, if you wish to proceed with a transaction that involves a third-party service provider, your information may be subject to the laws of the jurisdiction(s) where the service provider or its facilities are located.
For example, if you are in Canada and your transaction is processed by a payment gateway in the United States, your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.
links
When you click on links in our store, they may direct you away from our website. We are not responsible for the privacy practices of other websites and we encourage you to read their privacy policies.
SECTION 6 - SECURITY
To protect your personal information, we take precautions and follow industry best practices to make sure it is not lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, it will be encrypted using secure socket layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional measures accepted by industry standards.
COOKIES
Below is a list of the cookies we use. We've listed them so you can choose whether you want to opt out of cookies.
_session_id, unique token, per session, Allows Shopify to store information about your session (referrer, landing page, etc.)
_shopify_visit, no data retained, Persistent for 30 minutes from last visit, Used by website provider's internal stats tracker to record number of visits
_shopify_uniq, no data retained, expires at midnight (visitor-relative) of the next day, Counts the number of visits to a store by a single customer.
cart, single token, persistent for 2 weeks, Stores information about the items in your cart.
_secure_session_id, unique token, per session
storefront_digest, unique token, undefined, If the store has a password, it is used to determine whether the current visitor has access.
SECTION 7 - AGE OF CONSENT
By using this website, you confirm that you are of legal age in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this website.
SECTION 8 - CHANGES TO THE PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. So please read it often. Changes and clarifications take effect immediately after being posted on the website. If we make changes to the privacy policy, we will notify you of the update. That way, you will know what information we collect, how we use it, and under what circumstances, if any, we will use and/or disclose it.
In the event that our store merges with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we hold about you, file a complaint, or simply ask for more information, contact our Privacy Officer at contato@blacktucanocoffee. with or by mail: Black Tucano Coffee Roasters
[Re: Privacy Officer]
[Rodovia Francisco Stockl Km 7.5 Santa Maria de Marechal, Marechal Floriano, ES, 29259000, Brazil]
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U.S. Consumer Data Rights and Deletion Policy
At Black Tucano Coffee Roasters LLC, we respect your privacy and your right to control your personal information. This policy explains how U.S. consumers can exercise their privacy rights, including the right to request access, correction, or deletion of personal data collected by us.
Several U.S. states have enacted privacy laws that grant consumers specific rights regarding their personal data. These include laws such as the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Utah Consumer Privacy Act (UCPA), Texas Data Privacy and Security Act (TDPSA), and other applicable state privacy regulations.
Where these laws apply, Black Tucano Coffee Roasters LLC provides mechanisms for consumers to exercise their privacy rights.
1. Consumer Privacy Rights
Depending on your state of residence and applicable law, you may have the following rights regarding your personal data:
Right to Access
You may request confirmation of whether we process your personal data and request access to that data.
Right to Correction
You may request that we correct inaccuracies in your personal data, taking into account the nature of the data and the purposes of processing.
Right to Deletion
You may request that we delete personal information we have collected about you, subject to certain legal exceptions.
Right to Data Portability
Where applicable, you may request a copy of your personal data in a portable and readily usable format.
Right to Opt-Out
You may have the right to opt out of:
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The sale of your personal data
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Targeted advertising
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Certain automated decision-making or profiling activities
2. Personal Data We May Collect
Personal data may include information that identifies, relates to, describes, or could reasonably be linked to an individual consumer.
Examples include:
Identifiers and Contact Information
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Full name
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Email address
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Phone number
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Mailing address
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Account usernames
Commercial Information
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Purchase history
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Transaction records
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Products or services viewed or considered
Internet or Network Activity
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Browsing activity on our website
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Interaction with advertisements or digital services
Communications and Preferences
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Customer support interactions
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Newsletter subscriptions
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Marketing preferences
3. How to Submit a Consumer Request
Consumers may submit requests to exercise their privacy rights through the following methods:
Send a request to info@blacktucanocoffee.com with the subject line:
“Consumer Privacy Request”
Online Request Form
Visit our privacy portal at:
4. Verification of Identity
To protect your information from unauthorized access or deletion, we must verify your identity before processing your request.
Your request should include:
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Full name
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Email address associated with your account or interactions with us
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A clear description of your request
We may request additional information if necessary to verify your identity.
Authorized agents may submit requests on behalf of consumers but must provide documentation demonstrating their authorization.
5. Response Timing
We aim to respond to verifiable consumer requests within 45 days of receipt.
If additional time is necessary, we may extend the response period by up to an additional 45 days (for a total of 90 days), as permitted by applicable law. If an extension is required, we will inform you of the reason and expected timeline.
Our responses will be delivered electronically or by mail according to your preference.
6. Appeal Process
If we decline to take action on your request, you may have the right to appeal our decision, depending on applicable state law.
To submit an appeal, please contact us within 60 days of receiving our decision using:
We will review and respond to your appeal within the timeframe required by applicable law.
7. Exceptions to Deletion
We may deny or limit deletion requests where retaining personal data is necessary to:
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Complete a transaction requested by the consumer
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Provide a good or service requested by the consumer
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Maintain security and prevent fraud or illegal activity
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Debug and repair technical errors
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Exercise legal rights such as freedom of speech
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Comply with legal obligations or regulatory requirements
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Maintain internal business operations reasonably aligned with consumer expectations
8. Consequences of Deletion
If your deletion request is fulfilled:
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Your user account may be permanently closed
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You may lose access to order history and saved preferences
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Any rewards or loyalty benefits associated with the account may be forfeited
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You may no longer receive marketing communications from us
9. Non-Discrimination
We will not discriminate against consumers for exercising their privacy rights.
Unless permitted by law, we will not:
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Deny goods or services
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Charge different prices or rates
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Provide a different level or quality of service
10. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including business, legal, tax, accounting, or compliance requirements.
11. Contact Information
If you have questions about this policy or about how Black Tucano Coffee Roasters LLC processes personal information, please contact us:
Black Tucano Coffee Roasters LLC
Email: info@blacktucanocoffee.com
Website: www.blacktucano.com
Mailing Address: 7983 nw 70th Ave
Parkland Florida
33067 United States
